Electricity Metering & Retail

Our experience in the Electricity Metering & Retail function extends back to 1928 when we provided the Meter Reading and Retail for approximately 300 customers in the Cowell area and continue this until 1970.  After 1970 we were engaged by the Electricity Trust of South Australia to continue providing these services on their behalf, until 1986 when ETSA purchased the distribution system from Cowell Electric Supply and took over these operations.  We also provided this service on behalf of the South Australian Government to the Remote Areas Energy Communities from 1977 – 2002 and in 2016 we were re-awarded this contract with the Government. Cowell Electric purchased the Iron Knob Distribution system from BHP in 1994 and continues to own and perform Meter Reading and Retailing residents at Iron Knob, as well as the township of Pimba. 

From these years of experience we have developed sophisticated procedures and skills to handle this complicated administration function efficiently and effectively.  We understand the process required to handle new customer connections, final reads, disconnections, non payment and test metering. 

Our experienced meter readers encounter all types of meters including the older clock face types meters as well as remote smart meter data applications. 

We utilise sophisticated cloud-based software to handle all types of meter reads, numerous tariff configurations and has the ability to easily customise customer bill templates.  Its email functionality also provides cost effective distribution methods for all bill runs. 

This software can be implemented for various types of rate invoicing including council, electricity, water and telecommunications. 

Our experienced administration officers are well versed in customer relations and interactions.  They are polite and responsive and are willing to assist all customers with any enquiry including practical ways to minimise electricity, re issuing of bills and payment plans etc. 

Payment Options



Cowell Electric supports all type of Payment Options including; 

  • Mail
  • BPAY
  • EFT
  • Credit Card
  • Centrepay

Cowell Electric is experienced in producing a wide variety of reporting and can generate consumption reports, sale listings and aged receivable reports as an example.  We are well versed in all the requirements of ESCOSA and the relevant Codes and Plans that need to be adhered to in our Electricity undertakings. 

Cowell Electric is currently providing the Electricity Retailing and Meter Reading services for the following communities and towns totaling, approximately 1800 customers as per the map.

South Australia MAP - green

Are you a Cowell Electricity Customer?

Flagship Projects

Carrapateena Truck

Carrapateena 11KV DCCT

Cowell Electric designed, supplied and construct approximately 6.4km of 11kV Overhead Lines including 6.4km of 11kV Overhead Lines configured as 2 by 3.2km circuits to 3 vent fan locations and 69 x 15.5m galvanised steel monopoles.

Read more

SMA Olympic Dam

Cowell Electric installed and commissioned 11kV double circuit overhead distribution lines to supply power to the SMA.

Read more
strung line

Silverton Windfarm 33KV

Cowell Electric installed and strung 51 slip jointed tubular steel structures ranging from 15-30m long and strung 7.7km of dual circuit overhead power line and 9.6km of single circuit overhead power line.

Read more
Lincoln Gap CN-9 to 1

Lincoln Gap Windfarm 275KV

Cowell Electric constructed 6.8km 275kV overhead power line and included 6.8km of single circuit 275kV and OPGW power line using single sulphur conductor per phase and one overhead OPGW circuit on 27m-30m steel slip jointed tubular poles.

Read more
Electrical Installations

Carrapateena Powerline

Cowell Electric designed and constructed approximately 7.5km of 11kV overhead power line including 40, 17m galvanised steel monopoles and 33klm of Mango conductors.

Read more
Renewables - Bungala solar

Bungala Solar Farm

Cowell Electric installed approximately 4.3km of 185mm2 33kV cable to link 12 banks of 3AC/DC power stations in a daisy chain method and approx. 12.1km of 300mm2 33kV cable which links each of these 12 banks back to the main 33kV switchroom.

Read more