Application for Supply of Electricity

Electricity Iron knob / Pimba 

Cowell Electric Supply Pty Ltd is proud to be the retailer and licensed distributor to the townships of Iron Knob and Pimba. We have owned the Iron Knob distribution system, and maintained the Pimba distribution system, for many years and have an active maintenance and meter replacement program in place to ensure the reliability and safety of this system at all times.  In the unfortunate event of an un planned interrupted supply of electricity we have an effective 24 hour fault reporting service .available to all our customers.   

Our meter reading and billing services easily processes in excess of the 160 existing customers of various sizes and types located in this region. 

Cowell Electric holds all the necessary ESCOSA Licences for this operation and is experienced in all legislative reporting that is required.  We are currently exempt from the requirement to hold a retail licence, as issued by the Australian Energy Regulator. The details of our exemption are available for review. 

We have established Service &Technical Installation Rules that provides all the necessary information to customers, sub-contractors or electrical workers wishing to work on or connect to the Cowell Electric Distribution Systems. 

Are you a New Customer? 

Application for Supply of Electricity

If you are planning on moving into an established property at either Iron Knob or Pimba please complete the application for supply of electricity form and return it to our accounts department at least 2 weeks prior to your moving date to ensure timely creation of your electricity account.  This application provides our accounts department with all the necessary information to establish your account with us, determining the appropriate tariff rate and outlines the terms and conditions for this electricity supply.  Our current tariff rates for Iron Knob and Pimba customers are attached for your information and if you require any further information please contact our accounts team for assistance. 

Payment Options

Cowell Electric endeavours to support all its customers ability to uphold their commitment to pay for their electricity consumed.  We have various Payment Options available to pay your account and our accounts department is willing to provide you with assistance in developing the best options to suit your financial needs. 

If you are a low income earner or receiving Government support you may be eligible for an Energy Concession. For more information you can call the Concessions SA Hotline on 1800 307 758, or alternatively contact Cowell Electric Supply accounts department for more information. 

If at any time you are having difficulties paying your account please ensure your contact our office immediately to avoid disconnection. The sooner we are made aware of the situation the sooner we can help you arrange a financial solution.  

Help Reducing Your Electricity Bill? 

The Energy Advisory Service provides free independent information on a saving energy in your home, calculating appliance running costs and other general information.  Visit their website for more information. 

Are you building or altering a property? 

If you are constructing a new building in either Iron Knob or Pimba that requires an electricity connection for the first time, or are installing an additional electrical appliance or equipment with capacity of 2.5 kW or more please complete the Notice of Alteration form. 

Is your meter locked or inaccessible? 

Meter access form

If your electricity meter is locked or not easily accessible for someone to read we require you to complete a meter access form. On completion of this form, Cowell Electric will contact you to discuss meter reading options going forward. 

Are you experiencing payment difficulty?

We encourage you to contact us as soon as possible if you are experiencing difficulty in paying for your electricity. Once notified, we will provide you with a copy of the Hardship Policy. We will work with you to arrange an extension on your electricity bill due date or offer you a payment plan. There are no fees or charges associated with the payment plan.

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